Policy

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Policy, Terms & Conditions

Customer Service
This site is giving services to the site customers only. 
We are not responsible for other purchases from any other vendors.
Prices
Prices are subject to change without notice. 
We are not responsible for typographical errors and are not bound by the content posted.
Shipping
Unless otherwise specified, all orders will be shipped by EMS. Our terms are F.O.B. ISRAEL. 
We do not ship merchandise that will arrive on Saturday or any Jewish Holidays. 
Shipping Charge is 19.00 US$ for all orders under 190.00 US$.
Orders more than 190.00 US$ will be delivered by EMS with shipping charges of 10%.
Orders more than 500.00 US$ will be delivered without shipping charges. 
You must enter The Coupon Code - FS to receive free shipment for these orders. 
Orders to be delivered by Cargo or Ship, will be advised upon request.
We are not liable for any damages or delays in the delivery of the goods, but we will assist you with any claims.
Shipping & handling will not be reimbursed.
Payment Terms
Paypal and Major Credit Cards only. Orders will be shipped once payment has been processed. If the Credit Card is invalid, 
an attempt will be made to contact the card holder or purchaser.  Credit card information will not be kept on file.
Stock and Supply
We do utmost to deliver the goods as advertised. However there may be a delay in some items. We reserve the right to ship the items with a different or alternative materials or designs than of the items advertised.
Newsletters
By accepting our terms & conditions, you are allowing us to send updates or newsletter.  
Claims, Shortages and Returns
All claims (damages, shortages, etc.) will be accepted by e-mail only.
 If merchandise arrives broken, please save the original carton and e-mail the information to us so that we arrange for the carrier to inspect the package. ALL CLAIMS FOR SHORTAGES, DAMAGES ETC. MUST BE MADE WITHIN 5 DAYS OF RECEIPT OF GOODS. We will accept return of items with their original package within 5 days after arrival to destination. Returned items need to be delivered pre-paid to Karshi Studio in Neve Ilan, Jerusalem Hills 90850 ISRAEL to the attention of the WEB Manager. 
Charge of 15% or Minimum 19.00 US$ for the shipping & handling will not be reimbursed.


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